We've been having a bit of trouble with the Power Company. Their billing systems are a little strange but I suppose they help the low-income customers. By this, I mean they average out your bill so you pay the same amount every month instead of higher during summer months where you use more power for the air conditioner or lower during winter months when there are alternative heat sources besides electricity. I don't like this system. I like seeing exactly how much electricity I used that month and pay for it.
Money is tight and I was a little late on paying the Power Company. Oops! I expected to pay a late fee and be done with it. No, they sent me multiple billing statements, and it confused the hell out of me! I once got two separate bills in the same day from them with different amounts. I paid the one I thought I was supposed to pay and apparently I screwed it up even more and got 7 more separate billing statements. WTF?!? One of the letters said our power would be cut off on July 30th (today!!) if I didn't pay the outstanding bill. So I wrote a check for one of the bills and sent that off.
Hubby called the Power Company this morning because they called him last Friday saying the power was going to be shut off Monday unless the balance was paid. I thought I just paid it! Turns out they wanted me to pay a different bill. I told Hubby to tell them to stop sending me so many damn bills and I wouldn't get so damned confused on which one to pay! They told Hubby that the order was already given to shut our power off and he had to run to their bank directly and pay and then call back with the receipt number and then they'd call the electric man to cancel the order. The woman on the phone told us we owed this much and shit, we didn't have enough funds in the account, so Hubby would have to drive to the bank and deposit some money to cover the check. The bank is an hours drive away. I would keep watch for the electric man and if he came up the drive I was going to get on my hands and knees and cry crocodile tears and beg him (her?) not to turn off the power.
So, Hubby drives like a madman to the bank, then turns around to rush to their bank only to find out he needed the account number for the Power Company. Agh! He rushes home and gives the Power Company a quick call to tell them he is on the way and to please "call off the dogs". Then the lady on the phone tells him he can pay over the phone and the amount they needed was far less than the original amount. Hubby could have saved himself an hour's drive to our bank to deposit money. Sonofa#$%&$%^#$%$&%^$!!!!! See what I mean?? Even when we talk to them on the phone they confuse us!
I would change power companies except this Power Company has a monopoly on the state so we are out of luck on that. From now on, I will be sure to pay the Power Company's bill the minute I receive it (them?). This was not worth the headache and higher blood pressure, not to mention 80 miles of wasted gas. But at least we still have power. I have started to think about ways to use less electricity so we aren't so dependent on them. Break out the grill and cook outside more. Hang more wash on the line. Turning off all the lights and appliances that don't get used much: microwave, stereo, copier... Get battery-powered clocks. Any other ideas???